How customers earn points

 

 

How customers earn points

There are many different ways customers can points through Galanta, this section will cover the way in which customers can receive points.

 

Spending

Customers earn points for every dollar that they spend. The points they receive is dependant on the amount you have allocated through MyClub (See My Club & rewards)

When a customer joins your club they are automatically added to your Square customers list through our integration.

 

At the checkout, click “Add a customer” and select the customer to link them to the sale

 

 

Once the payment has been completed the customer will be able to see the points credited to their mobile app

 

 

 

Automations

Automations offer customers a bonus points when they shop on on special days such as their Birthday, membership anniversary, holiday etc

Learn more about Automations

 

Product points

Product points work by allocating bonus points to specific products that you would like to promote. Customers that purchase these items receive additional points on top of the default points that you have set up in My Club.

Learn more about Product Points

 

Happy Hour

Happy hour works by allocating bonus points to customers that shop within a specific time period. Happy hour overrides the default points ratio set up under My Club and provides customers a bonus points ratio.

Learn more about Happy Hour

 

Post Sales Surveys

Post sales surveys work by sending out a survey via email to customers right after they make a purchase. Customers can rate their experience out of 5 stars which you can view through your merchant dashboard, you can also allocate points to incentive prompt responses.

Learn more about Post Sales Surveys

 

Polls and Surveys

You can incentivise your polls and surveys with bonus points that get credited to a customers accounts once they complete a poll or survey your send out to them.

Learn more about Polls and Surveys

 

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